Two new studies appear to signal a “trust correction” for social media properties, revealing that traditional news media like The New York Times have maintained the public’s trust, while the leading social media platforms like Facebook are now “openly distrusted” as a news source.

Zeno Group conducted a survey among 1,300 people asking whether those people believe brands should play a positive role in helping to address and solve some of the biggest challenges facing the country.

Earned media has made small but significant strides in recent years towards being more data-driven, and so more measurable.

10 Rules of Engagement for a New Media Era are shared.

It’s a challenging time for company executives and communicators alike as both groups try to decide what to say to their employees about the current political, economic and social environment.

Preparedness, agility and challenging fake news with conviction is the ultimate defense in navigating an unpredictable landscape.