Over the last year since publishing our inaugural environmental, social and governance (ESG) report, Zeno has been focused on integrating ESG throughout the organization – in the decisions we make, how we nurture and advance talent and the work we do for our clients who trust us with their business. 

In fiscal year 2023, we helped clients navigate challenging, economic, political and societal conditions while remaining steadfast in our belief that communication has the power to create real business and societal impact. This belief is embedded in our company's purpose – champion the courageous to achieve something better for humankind. 

We are proud to share our second ESG report – "Toward Something Better." Within the report, we outline our progress against commitments to our people, communities and the planet.

Below are a few key highlights from the past fiscal year: 

Environmental 

• Conducted a comprehensive greenhouse gas assessment, including material scope 3 to lay the foundation for our decarbonization strategy and future net zero goal 

• Developed an environmental policy and sustainable procurement policy 

Communities 

• Invested $2 million into our communities through pro-bono and volunteer efforts  

• Supported ten organizations across 14 cities and contributed 1,861 volunteer hours as part of our Global Day of Service   

Diversity, Equity and Inclusion  

• Continued championing Agency Allyship through our partnership with EGAMI Group  

• Launched our three-year DEI strategy and created two new ERGs: Healthy Minds and UK Pride 

People 

• Coordinated our first Global Day of Learning, which included 80 Zeno teachers from across the agency and nine hours of learning on 10 timely topics 

• Achieved positive employee engagement survey results, with 91% of employees saying they believe their managers genuinely care about their wellbeing (up three percent from FY22) 

We are proud of what we've accomplished, while recognizing there's much more to be done. As we think about what's next, our focus will remain on creating a positive impact and always striving for something better. 

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